A critical component of a drug-free workplace program is providing assistance or support to employees who have problems with alcohol and other drugs.
Employee Assistance Programs (EAPs) are generally the most effective vehicle for addressing poor workplace performance that may stem from an employee’s personal problems, including the abuse of alcohol or other drugs. EAPs are an excellent benefit to employees and their families and clearly demonstrate employers’ respect for their staff. They also offer an alternative to dismissal and minimize an employer’s legal vulnerability by demonstrating efforts to support employees. In addition to counseling and referrals, many EAPs offer other related services, such as supervisor training and employee education.
At a minimum, businesses should maintain a resource file from which employees can access information about community-based resources, treatment programs and helplines.
The following resources may help employers learn more about providing employee assistance: